-Non-members must purchase a membership before the commencing of any trip or they will not be allowed to attend.
-Membership is non-refundable.
Tickets will only be eligible for a refund if a written request is sent within 7 days of purchase. However, no refunds within 7 days of the trip unless under exceptional medical circumstances.
In the event of cancellation of an event due to weather or other circumstances, there will be either a reschedule of the event or a refund at the discretion of the club.
If you have any questions or are unable to attend an event, please contact us via email at firstname.lastname@example.org or through our website www.uqsail.org.